Retouch Asia

PRIVACY POLICY

Last Updated: October 25, 2026

This Privacy Policy for Retouch Asia explains how and why we may collect, store, use, and disclose ("process") your information when you use our services ("Services"), including when you:

Visit our website at https://retouchasia.com/ or any website of ours that links to this Privacy Policy.
Contact us to inquire about our professional photo retouching and image editing services.
Request a quotation, submit a project, or communicate with us about your business requirements.
Engage with us in other related ways, including sales, marketing, business inquiries, or events.

Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please discontinue using our Services where appropriate. If you have any questions or concerns, please contact us using the contact details provided in Section 13.

SUMMARY OF KEY POINTS

This summary highlights the key points of our Privacy Policy. You can find more details about these topics in the relevant sections below.

What personal information do we process?

When you visit, use, or navigate our website, we may process personal information depending on how you interact with Retouch Asia, the information you provide, and the services you request. This may include your name, email address, business details, messages, and project-related information.

Do we process sensitive personal information?

We do not intentionally request sensitive personal information for our ordinary photo retouching and image editing services. If such information is submitted or becomes necessary, we will handle it in accordance with applicable law.

Do we receive information from third parties?

We may receive information from third-party service providers or business partners where relevant to our operations and permitted by applicable law.

How do we process your information?

We process information to respond to inquiries, provide photo retouching services, manage projects, communicate with clients, maintain website functionality, improve our services, protect security, and comply with legal obligations.

When and with whom do we share personal information?

We may share information with service providers that support our website, communications, file storage, business operations, and other necessary functions. We may also disclose information when required or permitted by law.

How do we keep your information safe?

We aim to protect personal information and client project files through reasonable technical and organizational safeguards. However, no electronic transmission or storage system can be guaranteed to be completely secure.

What are your privacy rights?

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information.

How can you exercise your rights?

You can contact Retouch Asia using the contact details in Section 13 to request access to, correction of, or deletion of your personal information.

Want to learn more? Please review the full Privacy Policy below for details about our information-handling practices.

What Information Do We Collect?
How Do We Process Your Information?
What Legal Bases Do We Rely On to Process Your Personal Information?
When and With Whom Do We Share Your Personal Information?
Do We Use Cookies and Other Tracking Technologies?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information From Minors?
What Are Your Privacy Rights?
Controls for Do-Not-Track Features
Do California Residents Have Specific Privacy Rights?
Do We Make Updates to This Privacy Policy?
How Can You Contact Us and Review, Update, or Delete Your Information?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In Short: We collect personal information that you voluntarily provide when you contact us, request our services, or communicate with Retouch Asia.

We collect personal information that you voluntarily provide when you express an interest in our professional photo retouching services, request a quotation, submit a project, contact our team, or otherwise interact with our website and business.

Depending on your interaction with us, the information we collect may include:

Contact Information: Your name, email address, telephone number, and other contact details.
Business Information: Company name, business address, job title, and professional details relevant to our services.
Communication Information: Messages, inquiries, feedback, project discussions, and information you provide when communicating with us.
Project Information: Photographs, reference images, editing instructions, visual assets, and files submitted for photo retouching, clipping path, background removal, e-commerce image editing, recoloring, or other requested services.
Order Information: Service requests, project specifications, quotations, order details, and relevant business records.
Marketing Preferences: Your preferences regarding business updates or promotional communications, where applicable.

We process the information you provide for appropriate business purposes and in accordance with applicable privacy laws.

Sensitive Information: We do not intentionally request sensitive personal information for our ordinary services. Please avoid submitting sensitive information unless it is necessary, appropriate, and lawfully authorized.

All personal information you provide should be accurate and complete to the best of your knowledge. Please notify us if information relevant to an ongoing project or business relationship changes.

Information Automatically Collected

In Short: Some technical information, such as your IP address, browser characteristics, device information, and website usage data, may be collected automatically when you visit our website.

When you visit, use, or navigate our website, certain technical information may be collected automatically, depending on the website technologies and settings in use.

This information may include:

Internet Protocol (IP) address.
Browser type and version.
Device type and operating system.
Language preferences.
Referring URLs and website sources.
Pages viewed and links clicked.
Date, time, and duration of visits.
General location information inferred from technical data.
Website performance and diagnostic information.

We may use this information to maintain website functionality, understand visitor interactions, improve user experience, troubleshoot technical issues, and support website security.

Cookies and Similar Technologies

Like many websites, Retouch Asia may use cookies and similar technologies to support essential website functions, remember preferences, analyze website traffic, and improve performance.

The information collected depends on the cookies and tracking technologies actually implemented on our website.

For more information, please review Section 5 of this Privacy Policy.

Client Images and Project Files

When you use our image editing services, you may provide photographs, product images, reference materials, and other files necessary to complete your project.

We process these materials to fulfill the requested services and related authorized purposes.

Clients should ensure that they have the necessary rights and permissions to provide the images and other materials submitted for editing.

We aim to protect the confidentiality of client-provided materials and limit access to authorized individuals who need the files to perform their responsibilities.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide our services, respond to inquiries, manage projects, improve our website, protect security, and comply with legal obligations.

We process personal information for a variety of reasons, depending on how you interact with Retouch Asia, including:

To Respond to Inquiries: We use your contact details and messages to respond to questions about our services, pricing, quotations, and project requirements.
To Provide Our Services: We process relevant information to deliver professional photo retouching, clipping path, background removal, e-commerce photo editing, high-end retouching, image recoloring, and other requested services.
To Manage Client Projects: We use project specifications, reference images, editing instructions, and related communications to organize and complete work.
To Communicate With Clients: We may contact you about quotations, project progress, revisions, delivery arrangements, and other service-related matters.
To Manage Business Operations: We process appropriate information for administration, recordkeeping, project management, and business operations.
To Improve Our Website and Services: We may analyze website usage and feedback to improve our content, functionality, and customer experience.
To Maintain Security: We may process technical information to identify suspicious activity, prevent unauthorized access, and protect our website and business systems.
To Send Marketing Communications: Where permitted by law, we may use your contact details to send relevant business updates, service information, or promotional communications.
To Comply With Legal Obligations: We may process information when necessary to meet applicable legal, regulatory, accounting, or reporting requirements.
To Protect Rights and Interests: We may use relevant information to establish, exercise, or defend legal claims or protect the rights and safety of individuals and our business.

We aim to collect and process only information that is reasonably necessary for the relevant purpose.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

In Short: We process personal information when we have an appropriate legal basis under the applicable privacy laws, such as consent, contractual necessity, legitimate interests, or legal obligations.

The legal basis for processing your information depends on the nature of the information, the purpose of processing, your location, and the laws that apply.

Where applicable, we may rely on the following legal bases.

Consent

We may process your personal information when you have given us permission to use it for a specific purpose.

Where processing relies on consent, you may withdraw that consent at any time, subject to applicable law.

Contractual Necessity

We may process personal information when necessary to provide services you have requested, fulfill a contract, or take steps before entering into a contract.

For example, we may need your contact information, project instructions, and submitted images to deliver the image editing services you request.

Legitimate Interests

Where permitted by applicable law, we may process information when reasonably necessary for legitimate business interests, provided those interests do not override your applicable rights and freedoms.

These interests may include maintaining our website, managing client relationships, improving our services, protecting business systems, and preventing fraud.

Legal Obligations

We may process or disclose information when necessary to comply with applicable laws, regulations, court orders, or other valid legal requirements.

Vital Interests

Where recognized by applicable law, we may process information when necessary to protect the vital interests of an individual or another person.

Additional Information for EU and UK Residents

If you are located in the European Economic Area (EEA) or the United Kingdom, the General Data Protection Regulation (GDPR) or UK GDPR may apply to our processing of your personal information.

Depending on the circumstances, we may rely on consent, contractual necessity, legitimate interests, legal obligations, or another lawful basis recognized by applicable law.

Where required, we will provide additional information about the legal basis for particular processing activities.

Additional Information for Canadian Residents

If Canadian privacy legislation applies to our processing activities, we will handle personal information in accordance with the applicable requirements concerning consent, appropriate purposes, transparency, and individual rights.

The specific requirements may depend on the circumstances and the legislation applicable to the processing activity.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share personal information with service providers and other parties when necessary for our business operations, to deliver our services, or to comply with applicable law.

Retouch Asia does not need to share all personal information with third parties. However, certain information may need to be shared to operate our website, communicate with clients, manage projects, and deliver requested services.

Service Providers and Business Partners

We may share relevant information with third-party providers that perform services for us or support our business operations.

Depending on the tools and services we use, these providers may include:

Website hosting and maintenance providers.
Business email and communication platforms.
File storage and transfer services.
Project management and customer relationship tools.
Website analytics providers, where enabled.
Payment processing providers, where applicable.
IT support and security service providers.

Access to personal information should be limited to what is reasonably necessary for the relevant service.

Where appropriate, we seek to ensure that service providers are subject to suitable confidentiality, security, and data protection obligations.

Business Transfers

We may disclose or transfer relevant information in connection with a merger, acquisition, restructuring, financing, or sale of some or all of our business assets, subject to applicable law.

Legal Requirements and Protection

We may disclose information when reasonably necessary to:

Comply with applicable laws or valid legal requests.
Protect our legal rights and business interests.
Investigate suspected fraud or security incidents.
Prevent harm or address serious security concerns.
Establish, exercise, or defend legal claims.

With Your Permission

We may share information for additional purposes when you have authorized the disclosure or when another lawful basis permits it.

We aim to ensure that any sharing of personal information is appropriate to the circumstances and consistent with applicable privacy requirements.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve your browsing experience.

Cookies are small text files that websites may store on your device. Similar technologies may collect information about how visitors interact with websites.

Depending on the technologies implemented on our website, cookies may be used for the following purposes.

Essential Cookies

These cookies may support basic website functionality, security, and other essential operations.

Preference Cookies

These cookies may remember certain settings or preferences to provide a more convenient browsing experience.

Analytics Cookies

If analytics tools are enabled, these cookies may help us understand how visitors use our website, which pages receive traffic, and where improvements may be needed.

Advertising and Marketing Technologies

If advertising or marketing technologies are implemented, they may be used to measure marketing performance or support relevant advertising, subject to applicable law and any required consent.

We will not claim to use a particular tracking technology unless it is actually implemented on our website.

Managing Cookies

You can generally manage or disable cookies through your browser settings.

Where required by applicable law, we will seek consent before placing or using non-essential cookies and will provide appropriate options for managing your preferences.

Please note that disabling certain cookies may affect some website features or functionality.

For further information about the cookies actually used on our website, please consult our Cookie Policy if one is available or contact Retouch Asia.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retouch Asia retains personal information according to the nature of the information, the purpose for which it was collected, our business requirements, and applicable legal obligations.

Retention periods may vary depending on the type of information involved.

For example:

Contact Information: We may retain contact details while necessary to respond to inquiries, manage client relationships, or maintain relevant business records.
Project Information: Photographs, editing instructions, reference images, and completed project files may be retained as necessary to complete projects, provide agreed revisions, address client requests, or meet contractual requirements.
Business Records: Quotations, invoices, transaction records, and related documentation may be retained for applicable accounting, tax, legal, or regulatory purposes.
Technical Information: Website logs and analytics information may be retained according to operational requirements and the retention settings of the relevant systems.

When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely restrict further processing, as appropriate.

Some information may remain in backup systems for a limited period before being deleted through ordinary backup-retention procedures.

If you have specific requirements regarding the retention or deletion of client images, please communicate them to us before submitting your project so that we can assess whether the requested arrangements are feasible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect personal information and client project files through reasonable technical and organizational safeguards designed to reduce the risk of unauthorized access, loss, misuse, or disclosure.

Retouch Asia recognizes the importance of protecting personal information, business communications, and client-provided images used in professional photo retouching and image editing projects.

We aim to implement appropriate security measures based on the nature of the information we process and the risks involved.

Depending on our systems and operational practices, these measures may include:

Restricting access to information based on business needs.
Using appropriate account and access controls.
Following reasonable procedures for handling client project files.
Protecting systems against unauthorized access where appropriate.
Using suitable safeguards when transferring or storing information.
Reviewing security practices as our business operations evolve.

We also seek to ensure that relevant service providers handle personal information responsibly where they process information on our behalf.

However, no electronic transmission over the internet or information storage system can be guaranteed to be completely secure.

Although we take reasonable steps to protect personal information, we cannot guarantee that every security threat, unauthorized access attempt, or technical failure can be prevented.

You should use secure communication channels when submitting confidential information and contact us promptly if you believe your personal information or project files have been compromised.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: Our website and professional image editing services are intended primarily for businesses, professionals, and other appropriate users. We do not knowingly collect children's personal information in violation of applicable law.

Retouch Asia does not intentionally direct its professional photo retouching and image editing services toward children.

We do not knowingly collect personal information from children where doing so would violate applicable privacy laws or require consent that has not been obtained.

If we become aware that we have collected personal information from a child in circumstances that violate applicable legal requirements, we will take reasonable steps to investigate and address the situation, including deleting the information where appropriate and legally permissible.

Parents or legal guardians who believe that a child has provided personal information to Retouch Asia may contact us using the contact details in Section 13.

We will review such requests and take appropriate action in accordance with applicable law.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your location and applicable privacy laws, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information.

Your privacy rights depend on the laws applicable to your circumstances and the nature of the processing activity.

Where applicable, these rights may include the following.

Right to Access

You may have the right to request confirmation of whether we process your personal information and obtain access to the information we hold about you.

Right to Correction

You may request correction of inaccurate or incomplete personal information.

Right to Deletion

You may request deletion of personal information where applicable law provides this right.

Certain information may need to be retained to comply with legal obligations, fulfill contractual requirements, resolve disputes, or establish and defend legal claims.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your personal information.

Right to Object

You may have the right to object to particular processing activities where the applicable law provides this right.

Right to Data Portability

Where applicable, you may request a copy of certain personal information in a structured, commonly used, and machine-readable format.

Right to Withdraw Consent

If we process your personal information based on consent, you may withdraw that consent at any time, subject to applicable law.

Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

Right to Opt Out of Marketing

You may opt out of promotional communications by following the unsubscribe instructions in our emails or contacting us directly.

How to Exercise Your Privacy Rights

To exercise an applicable privacy right, contact Retouch Asia using the information in Section 13.

Please clearly describe your request and provide sufficient information to help us identify the relevant records.

We may need to verify your identity before responding to certain requests.

We will review and respond to requests within the timeframes required by applicable law.

If you are located in the EEA or UK, you may also have the right to lodge a complaint with the relevant data protection authority.

If you are located in another jurisdiction with applicable privacy protections, you may have similar rights under local law.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

In Short: Some browsers provide Do Not Track features, but how websites respond to these signals depends on applicable law and the technologies used.

Certain web browsers and operating systems include a Do Not Track ("DNT") feature that allows users to express a preference regarding online tracking.

There is no universally adopted technical standard governing how every website must respond to all DNT signals.

Accordingly, Retouch Asia's response to these signals will depend on the technologies implemented on our website and the legal requirements applicable to our processing activities.

Where required by applicable law, we will honor recognized privacy signals or opt-out mechanisms that we are legally obligated to recognize.

You can also manage cookies through your browser settings and use any privacy controls made available on our website.

We may update our practices as applicable laws, recognized standards, and website technologies evolve.

11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: California residents may have additional privacy rights if California privacy laws apply to Retouch Asia and the relevant processing activities.

Certain California privacy laws provide eligible residents with rights concerning the collection, use, disclosure, and retention of personal information.

Whether these rights apply to Retouch Asia depends on the applicable legal requirements and the circumstances of our business operations.

Where applicable, California residents may have the right to:

Request information about the categories of personal information collected.
Request information about the purposes for which personal information is collected or used.
Request access to certain personal information.
Request deletion of personal information, subject to applicable exceptions.
Request correction of inaccurate personal information.
Obtain information about certain disclosures of personal information.
Opt out of certain sales or sharing of personal information for cross-context behavioral advertising, where applicable.
Exercise applicable privacy rights without unlawful discrimination.

California privacy laws contain specific definitions, eligibility criteria, and exceptions. Not every right applies to every business or every type of information.

Retouch Asia will assess applicable requests in accordance with the laws that govern the relevant processing activities.

How California Residents Can Submit Requests

If you are a California resident and believe you have privacy rights applicable to your information, you may contact Retouch Asia using the contact details in Section 13.

Please describe the nature of your request and provide enough information for us to identify the relevant records.

We may request additional information to verify your identity or, where legally permitted and appropriate, the authority of an authorized representative.

We will review and respond to eligible requests in accordance with applicable law.

12. DO WE MAKE UPDATES TO THIS PRIVACY POLICY?

In Short: Yes, we may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, security procedures, or applicable legal requirements.

Retouch Asia may revise this Privacy Policy as necessary. Any updated version will be published on this page with a revised "Last Updated" date.

Changes may reflect updates to our professional photo retouching services, e-commerce image editing operations, website features, data-handling practices, or applicable privacy laws.

If we make material changes to the way we collect, use, store, or disclose personal information, we may provide additional notice through our website or other appropriate communication channels where required by law.

We encourage website visitors, clients, photographers, e-commerce businesses, and other users of our Services to review this Privacy Policy periodically to remain informed about our privacy practices.

Where applicable law requires additional notice or consent for a change, we will take the appropriate steps before implementing that change.

13. HOW CAN YOU CONTACT US AND REVIEW, UPDATE, OR DELETE YOUR INFORMATION?

In Short: You may contact Retouch Asia to ask questions about this Privacy Policy or request access to, correction of, or deletion of your personal information, subject to applicable law.

Contact Retouch Asia About This Privacy Policy

If you have questions, comments, or concerns about this Privacy Policy or our data protection practices, you may contact us using the details below.

Company Name: Retouch Asia

Website: https://retouchasia.com/

Email Address: info@retouchasia.com

Business Address: Mohakhali wireless gate 115/1

Email Subject: Privacy Policy Inquiry

When contacting us, please include sufficient details about your inquiry so that we can understand your concern and respond appropriately.

We welcome inquiries about personal information, client confidentiality, website privacy, and the handling of photographs and project files submitted for our professional image editing services.

How to Review, Update, or Delete Your Information

Depending on the applicable privacy laws, you may have the right to request access to, correction of, or deletion of personal information that we hold about you.

To submit a request, contact us using the email address provided above.

Please include:

A description of the personal information or records concerned.
The action you would like us to take.
Sufficient details to help us identify the relevant information.

We may need to verify your identity before processing a request to protect your information against unauthorized access or disclosure.

We will review your request and respond within the period required by applicable law.

Please note that certain information may need to be retained to comply with legal obligations, maintain necessary business records, fulfill contractual responsibilities, resolve disputes, or establish and defend legal claims.

Where a request concerns photographs or other project files submitted for our photo retouching and image editing services, we will assess the request in light of applicable privacy laws, contractual commitments, intellectual property rights, and legitimate retention requirements.

Your privacy matters to Retouch Asia. We aim to handle personal information responsibly and protect the confidentiality of client information and project materials in accordance with our business commitments and applicable law.

Professional photo editing, high-end retouching, eCommerce image solutions, and digital creative services for photographers, brands, retailers, agencies, and online businesses worldwide.